Privacy Policy

This Privacy Policy governs your use of WA-Studio, a service managed by The Cloud Hubs Pvt. Ltd.

1. Introduction

The Cloud Hubs Pvt. Ltd. ("we", "our", or "us") operates WA-Studio. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information:

• Name and email address
• Phone number
• Company name and job title
• Billing information

Usage Information:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

4. Information Sharing

We may share your information with:

• Service Providers: Third parties that help us operate our Service
• Business Partners: With your consent, for joint marketing initiatives
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Third-Party Platforms

Our Service may integrate with or be used alongside third-party platforms including WhatsApp and other Meta products. Please note:

• We do not have access to your WhatsApp account or messages
• Content created using our Service is stored on our servers until you download or delete it
• When you share content via WhatsApp, that content becomes subject to WhatsApp/Meta privacy policies
• We do not share your personal data with Meta or WhatsApp unless required by law
• Any analytics we collect are for improving our Service only

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your data within 30 days, unless retention is required by law.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

9. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze how our Service is used

You can control cookies through your browser settings.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@thecloudhubs.com
Address: The Cloud Hubs Pvt. Ltd., India